Globotaxia
  1. Home
  3. Privacy Policy
Legal

Privacy Policy

How Globotaxia collects, uses, and protects your personal information.

Effective date: 1 January 2024  |  Last updated: 1 January 2024

Globotaxia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at globotaxia.com (the "Site"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you contact us using our contact form. This includes:

  • First and last name
  • Email address
  • The content of your message
  • Any additional information you choose to include

1.2 Automatically Collected Information

When you visit the Site, certain information may be collected automatically, including:

  • IP address (in anonymised or truncated form)
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent on the Site
  • Date and time of your visit

This information is collected through server logs and, if you consent, through analytical cookies. Please see our Cookie Policy for further details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries: When you submit a message via our contact form, we use your name and email address to respond.
  • To improve our Site: Anonymised usage data helps us understand how visitors interact with our content and where improvements can be made.
  • To maintain security: Server logs are retained for a limited period to detect and investigate security incidents.
  • To comply with legal obligations: We may retain or disclose information where required by applicable law.

We do not use your personal information for marketing, advertising, or any commercial purpose. We do not sell, rent, or trade personal data to third parties.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

  • Legitimate interests: Processing necessary to respond to your enquiries and to maintain the security and operation of our Site.
  • Consent: Where you have provided explicit consent (for example, to the use of optional analytics cookies).
  • Legal obligation: Where processing is required by applicable law.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy:

  • Contact form submissions: retained for up to 24 months, after which they are permanently deleted.
  • Server logs: retained for up to 90 days for security purposes.
  • Analytics data (where applicable): retained in aggregated, anonymised form for up to 26 months.

5. Cookies and Tracking Technologies

We use cookies to improve user experience. For full details of the cookies used and how to control them, please see our Cookie Policy. You can withdraw cookie consent at any time by adjusting your browser settings or declining cookies when the consent banner appears.

6. Third-Party Services

The Site uses third-party services that may collect limited data as a consequence of our use of them:

  • Phosphor Icons (CDN): A content delivery network is used to load icon assets. Your browser may transmit an IP address to the CDN provider when loading these resources.
  • Google Fonts / Unsplash: Images and typefaces may be served from third-party CDNs. These providers have their own privacy policies.
  • Web hosting provider: Our hosting infrastructure may log basic access data as part of normal operations.

We do not use advertising networks, social media tracking pixels, or behavioural analytics tools.

7. International Transfers

If you are located outside the country in which our servers are hosted, your information may be transferred internationally. We take reasonable steps to ensure that any such transfers comply with applicable data protection law, including relying on standard contractual clauses where applicable.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to request correction of inaccurate data.
  • Erasure: The right to request deletion of your data, subject to applicable legal requirements.
  • Restriction: The right to request that we limit processing of your data in certain circumstances.
  • Portability: The right to receive your data in a portable format.
  • Objection: The right to object to processing based on legitimate interests.
  • Withdrawal of consent: Where processing is based on consent, the right to withdraw it at any time.

To exercise any of these rights, please contact us at info@globotaxia.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection supervisory authority.

9. Children's Privacy

The Site is not directed at persons under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, our data practices, or the services we provide. When we do so, we will update the "Last updated" date at the top of this page. Continued use of the Site following a policy update constitutes acceptance of the revised policy.

12. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us: